Innovative technological solution

As a technological solution for managing online opticians, PRISMA features an intuitive interface and a high capacity to simplify, optimize and streamline the entire business. PRISMA was designed to provide quick and easy execution of a wide range of tasks, such as the management of services and items, the calculation and invoicing of contributions and the management of purchase and sales documents.
Below we highlight the main features of PRISMA as an online optics management software:
• Management of Optical Services;
• Management, Calculation and Invoicing of Co-payments;
• Integrated management of Purchase, Sale and Current Account documents;
• Stock and inventory management by warehouse/store;
• Importation of Ophthalmic Lenses and Contact Lenses catalogue;
• Transfers between Stores/Warehouses;
• CRM tool;
• DPO tool ensuring compliance with GDPR requirements;
• Integration with a customer loyalty solution and the possibility of connecting Power BI, Excel or other solutions.
PRISMA is a specific software for opticians that was exclusively designed and developed by F3M, a technological company with more than 30 years of experience, knowledge and activity in the market. Therefore, and as a result of research and continuous monitoring by companies in the sector, PRISMA has differentiating characteristics that make it a global, innovative and essential solution to boost the business of any optical store.
Being a 100% web tool, PRISMA can be accessed from anywhere, simplifying and streamlining, at any time, the management and execution of the various processes inherent to the nature of the business. The use of PRISMA is in line with all legal and functional requirements and with the General Data Protection Regulation (GDPR).
PRISMA, specific software for opticians, allows you to enjoy the following advantages:
• Innovative and essential technological solution to boost the business of any optical store and generate more profit.
• Integrated and strategic management of the entire business.
• Automation and optimization of manual, time-consuming and error-prone processes.
• Centralization of customer information and promotion of customer loyalty.
• Improving productivity and streamlining the work of teams.
• Efficient management of stocks, requests, orders and appointments.
• Immediate access to a set of data and indicators that allow you to provide excellent customer service, boost profitability and increase competitiveness.

PRIVACY AND SECURITY
With PRISMA your data is protected with all the security rules and technology available on the market. The database is isolated, protected and georeplicated. Backup and redundancy mechanisms in Data Centers located in different geographies safeguard the confidentiality and security of data, even in extreme situations of natural catastrophe. And if for some reason you stop using PRISMA, we provide a data archiving service that guarantees its security and availability during the legally required period.
SPECIALIZED CONSULTING AND MAINTENANCE
A team of experts ensures permanent and proactive monitoring of both the infrastructure and the system, with a focus on anticipating any failures, resolving them even before they happen. On the other hand, the scalability of the infrastructure guarantees performance levels compatible with the real needs of users.
SOLID INFRASTRUCTURE
PRISMA is housed in the Data Centers of Altice Empresas, a technological solution recognized in the market as a reference in this type of solution, which guarantees high performance standards, as well as security levels that meet all the requirements of the legislation in force in the European Union.
- Optical Services
- Contributions
- Stocks
- Treasury Current Accounts
- Purchases
- Sales
- CRM